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Tech Support

Announcements:

 

Internet Disruption - Charter/Spectrum (11/18/2020)

Recently, many families who subscribe to Charter/Spectrum’s Internet service have reported issues connecting district-issued student iPads to the Internet.  The District has been working with Charter/Spectrum and Securly, the Internet filtering software on the iPads, to resolve this issue.  While they continue to work on fixing the root cause of the issue, there is a change you can make to the iPad’s network settings that should allow the device to connect to the Internet.  Please click HERE for directions to make the change if you are experiencing this issue in your home.  We apologize for the issues this has caused.  Thanks. 

 

FRMS Tech Help available over Zoom (11/16/2020)

At FRMS Digital Learning & Tech Specialist, Mr. Bryan Smith, is available to students to help with Technology Questions.  Mr. Smith is offering tech help zoom meetings on Monday, Tuesday, Thursday & Friday from 11:00-11:30am and 1:00-1:30pm.
Use the zoom link below to drop in and meet with him during those times.
 
Join Zoom Meeting
Meeting ID: 845 2544 2621
Passcode: smith
 

 

OUR TECHNICAL SUPPORT STAFF PROVIDES ASSISTANCE TO STUDENTS, STAFF AND PARENTS.

We are located in the Falcon Ridge Middle School library and available during school hours.  If families need help, you can call us through the main office at 952-431-8760, our voicemail, or email us.

 

Bryan Smith

Faculty Information

Location(s)
Falcon Ridge Middle School

Contact Information

School Email
(Primary)
School Phone
952-431-8760
  • Voicemail: 651-683-6969 x85314
  • Internal: x61632

Vicky Schluter

Faculty Information

Location(s)
Falcon Ridge Middle School

Contact Information

School Email
(Primary)
School Phone
952-431-8760
  • Voicemail: 651-683-6969 x83011
  • Internal: x61634

Mike Schaaf

Faculty Information

Location(s)
Falcon Ridge Middle School

Contact Information

School Email
(Primary)
School Phone
952-431-8760

iPad support

  • Voicemail: 651-683-6969 x18773
  • Internal: x18773
If you can't reach us at FRMS for help, you can email the District:
Technical Support