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When working with a telephone interpreter:
• Introduce yourself to the interpreter.
• Brief the interpreter about the information that will be shared.
• Introduce everyone present to the client and describe the purpose of the meeting.
• Limit your communication to sections of manageable lengths. The general rule is two sentences at a time.
• Pause often to allow the interpreter to speak and expect the interpreter to interpret everything that is said by yourself and your client.
• Keep in mind telephone interpreters rely entirely on linguistic input. They have no visual cues (such as body language) to assist in the interpreting.
• Clearly indicate the end of the session to the interpreter.
Telephone interpreting may not be appropriate if:
• The meeting will be lengthy;
• Visual aids are needed; or
• Documents are needed as references.
Here is a short video, explaining this process.
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